P.O. Box 1924 | Baton Rouge | LA 70821
225.929.LANO

Frequently Asked Questions

How do I start a nonprofit?

Please see “How to Start a 501(c)(3) Nonprofit Organization” for detailed steps and contact information. Other valuable resources can be found at the National Council of Nonprofits

I'm not a 501(c)(3) organization. Can I still become a Member of the Center?

Membership is only offered to 501(c)(3) nonprofit organizations. However, other 501(c) organizations, academic institutions, and government agencies can become Associates. Private sector organizations or individuals can become Business Sustainers or Individual Sustainers, respectively.

Where can I find grant money?

LANO does not make grants or dispense funds. Please see the Member Directory to search for local foundations in your region of the state. Additional resources can be found at GrantStation. GrantStation offers a free weekly newsletter filled with the latest national and regional funding opportunities for nonprofits including upcoming federal deadlines that will assist the serious grant seeker. GrantStation also gives grant seekers the ability to find new grant opportunities, build a strong grants strategy, and write powerful proposals by making use of their databases, planning tools, and step-by-step tutorials. In addition, many Louisiana library’s offer The Foundation Center Directory database for national searches.

Do you offer pro bono assistance, legal advice, marketing help, etc?

Member nonprofits can request pro bono assistance on legal, accounting, marketing, and human resources issues through our Community Coaches Program.  LANO staff do not provide consultations; however, our volunteer consultants help our Members in their expertise areas.

I called LANO and got a voicemail. Can I speak to a real person?

LANO staff are working on programs and services throughout the day and across the state each day.  To receive a full and complete answer to your inquiry, please give adequate detail of your issue in the voicemail or access our staff by email to schedule a time to set up a call.

Are there any training opportunities offered by LANO?

Please check our event Calendar for trainings offered by many organizations and individuals. Please note, LANO does not host all of the events posted, so please contact the host with further questions. LANO’s annual statewide conference is a one-day training and networking opportunity.

Do you have volunteer opportunities? How do I find volunteer opportunities?

To find opportunities in your community, search our Member Directory by city or region and contact local nonprofits directly. Other helpful resources include VolunteerMatch.org, Idealist.org, HandsOn Network, and ActivateGood.org.

As a business, how can I support the LANO's work or reach your Members?

Businesses can support our work by becoming Associate Members. There are varying levels with corresponding increases in benefits. Businesses may also promote their services to our Members through sponsorship and marketing opportunities.

How do media representatives contact the Center?

Please email or call the CEO or Board President with your contact information and the topic and deadline for your inquiry.

As a business, how can I support the LANO's work or reach your Members?

Businesses can support our work by becoming Associate Members. There are varying levels with corresponding increases in benefits. Businesses may also promote their services to our Members through sponsorship and marketing opportunities.

How do I login to this website?

If you had a user login on the LANO’s previous website, it may not have transferred to the new website in 2019. To check if your password is still valid, go to Request a New Password and enter your username/email address.

If the site recognizes your information, you’ll receive email instructions with a link to reset your password.

If the site does not recognize your information or you haven’t yet created an account, go to Create a New Account and complete the form. You’ll then be able to log into the website immediately. If you belong to a current Member nonprofit and selected your organization from the dropdown menu while creating your account, then your organization’s profile editor will receive an email to approve your affiliation. Once they have approved your request, you’ll have access to all the Members-only sections of the website.

What are Profile Editors?

Profile editors are designated staff of Member organizations who have permission to approve the organization’s staff contacts, promote staff contacts to profile editors, and remove staff contacts. Initially, each organization has one profile editor, typically the Executive Director/CEO.

Profile editors receive emails when new staff contacts request to be affiliated with their organization. You may promote another staff contact (or multiple) to be profile editors. You may also demote profile editors to affiliated member contacts who will still have full access to the website.

How do I update my organization's profile?

Profile Editors can review and update the organization’s profile from My Account (located at the top right of every page).

  1. Select your organization name
  2. Select the “Edit” tab
  3. Update the form fields
  4. Click the Save button

To add staff contacts to your organization’s profile:

If the contact does not have a user account, have the staff member create a user account.

  1. Go to Member Login
  2. Select “I want to create an account”

If the contact has or may have a user account, they can check to see if their password is still valid by going to Request a New Password and entering their username/email address. If the site recognizes the information, they’ll receive email instructions with a link to reset their password. If the site does not recognize their information or they haven’t yet created an account, they can go to Create a New Account and complete the form. They’ll be able to log into the website immediately and the organization’s profile editor will receive an email to approve their affiliation.

To remove staff contacts from the organization’s profile:

  1. Go to My Account
  2. Select “Coordinate Contacts”
  3. Remove contacts as needed
  4. Save

How do I renew my membership?

First, identify the user account of the person at your organization who renewed your membership, or created your account through the Become a Member form, in the previous year. This user account can renew the organization’s membership by logging in and clicking My Account at the top of any webpage on this site.

  1. On your “My Account” user profile, click your organization name
  2. On the next page (the organization profile), click the “Renew” tab
  3. Select the correct renewal option from the dropdown menu and add it to your shopping cart
  4. Proceed to payment

If you do not know the user account last used to renew your nonprofit’s membership or need it to be changed (i.e cannot see the “Renew” tab), please call the Center on our main line (919-790-1555) and we will get back to you as soon as possible.

Website User Guides

How to update your user account (applicable to all website users)

How to update your organization’s profile in the Member Directory (applicable only to the Center’s nonprofit Members)

How Profile Editors can manage users associated with their organization (applicable only to the Center’s nonprofit Members)

How to find an Order, i.e. a record/receipt of something purchased through the Center’s website (applicable to all website users)

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